![]() Benefits of an Agile war roomĪs Agile became a commonly adopted method of working, organizations began using war rooms regularly. Because of this, it can help to have a designated space for war rooms in-office, or a specific virtual setting that’s reserved for this purpose. Unlike meetings, these cannot be scheduled in advance, as incidents are unpredictable. War rooms are for the sole purpose of resolving major incidents to mitigate impact. It’s important to note that war rooms are not the same as company meetings. Or perhaps an organization will determine that if an incident involves 3 or more teams, a war room is required to help promote cross-team collaboration. For instance, a priority 1 or 0 may indicate a war room is needed, but anything less urgent can be handled by the team normally. However, not every incident is worthy of a war room, and organizations will need to determine the threshold for when a war room is necessary. War rooms allow all teams to drive towards a resolution together, communicating and adapting quickly. If teams are working separately on the same issue, it can lead to miscommunication and prolong the issue. ![]() War rooms are helpful when a larger number of people are needed to resolve an incident, and when cross-functional involvement is necessary. Instead, virtual war rooms are how many teams now communicate during response. However, as many organizations shift to distributed teams, this version of the war room is becoming less common. These were conference rooms that were purposefully arranged and stocked for major incidents. But in reality, things have changed greatly over the past few years.īefore the rise of remote work, many teams had physical war rooms within their offices. “War room” often conjures images of the military (the originating term being used for this purpose), walls full of monitors, and even NASA’s mission control. War rooms are meant to improve these human capabilities, allowing teams to communicate and adapt quickly during incidents. Agile Methodology is guided by values and principles that aim to produce an efficient, working product in short increments, but more so emphasize the importance of human capabilities, such as adaptability and communication, within an interdependent team. War rooms in the technology industry originated as a key part of adopting Agile Methodology. Having everyone in the same space can decrease the chances of lapses in communication or delays in coordination. When a major incident occurs, many teams prefer to gather all subject matter experts (SMEs) to resolve the problem as quickly as possible. A war room is a place (either in-person or virtual) where responders and stakeholders can gather to work through a major incident.
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